Where's My Order?

  • Check when your order is going to be delivered
  • Provide more details to the carrier for the delivery
  • Reschedule the delivery that you just missed

These services are easily accessible to ensure a stress-free delivery. Just click on one of the links below to access the online tracking / delivery rescheduling, or call the carrier directly on the number provided to speak to an adviser.

All you need is the tracking or consignment number that you have received in an email (or sms) either from Lazy Susan or directly from the carrier.


Parcelforce tracking Parcelforce redelivery or call Parcelforce Customer Service on 0344 800 4466

DHL tracking / DHL redelivery or call DHL Customer Services on 0844 248 0844

TNT or call 0800 100 600 for Enquiries / 01827 31 31 31 for Tracking

Interlink Express or call 0844 824 0550 or 0121 275 0520 for Collection / Tracking 

Geodis or call 01494 446541 - Option 1 -  for Enquiries 

Note : Geodis is a pallet carrier and calls all our customers before delivery to agree on a convenient date. If you have not been contacted by Geodis within 2 days after receiving the despatch confirmation email, please call directly on 01494 446541 - Option 1 - to book in.


Where's My Order?
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